If for some reason you are not satisfied with your glasses, Urban & Etched will accept returns.

Return Policies:

Buyer is responsible for return shipping

Returns must be made with in 2 weeks of delivery. Please reach out before mailing your returned glasses.

Once Urban & Etched has received your return, you will received a full refund for the cost of the glass.

If for some reason your order arrives broken, Urban & Etched will replace the glass. In order to replace the glass we will need pictures of both the broken glass and the packaging.

*Customized glasses are not able to be returned